Healthcare Customer Service

Company: TEKsystems
Location: Louisville
Posted on: November 8, 2024

Job Description:

Job Description:Agents will follow a script and conduct phone calls to address patient needs in an open-ended way. The types of assistance provided include appointment scheduling, obtaining referrals or test results, medication assistance, activities of daily living, and social determinants of health. They also address health plan and drug plan satisfaction by answering questions related to benefit coverage or connecting patients to mail order pharmacy services. TPreferred Skills & Qualifications:1+ year relevant call center/customer support experience Preference to candidates with previous healthcare call center experience High School Diploma or GEDHoursOpenings on 1st, 2nd and 3rd ShiftThis is a full-time opportunity with a reputable company! If you or someone you know is interested in this position, please send a resume -


About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: TEKsystems, Lexington , Healthcare Customer Service, Hospitality & Tourism , Louisville, Kentucky