GENERAL
FUNCTION: Serves as a
liaison between IT, and multiple business lines
to
analyze business and user
needs, document requirements, and resolve
complex
system problems. Coordinates
development and support for new and existing
applications.
Possesses a sound
understanding of business systems and industry requirements. Acts
as a
team leader for assigned
projects, responsibilities may include development and tracking of
a project schedule, risk and issue log and regular reporting to
management of project status as well as escalation of
issues. Partners with the business unit to develop a
solid knowledgebase of the business line, including the business
plan, products, processes and revenue streams.
Coordinates business
requirements definition, development, testing, implementation and
support
for new and existing systems.
Identifies, researches and analyzes production problems,
develops
solutions and coordinates
resolutions. Oversees enhancements in order to maintain
productivity
and
efficiency.
DUTIES AND
RESPONSIBILITIES:
# Functions as the liaison
between the business line, operations, and the technical areas
throughout the project cycle.
# Acts as team leader for
projects.
# Plays a key role in the
planning, testing, and implementation of system enhancements
and
conversions. Ensure system
enhancements follow the appropriate IT guidelines, meet or
exceed
user requirements, and are
completed in a timely fashion. May perform project leader role
for
projects.
# Identifies system
enhancements, documents business needs and determines development
impact
to current system processing.
Works with programmers and users to ensure accuracy
of
enhancements.
# Reviews operational
procedures and methods and recommends changes for improvement
with
an emphasis on automation and
efficiency.
# Provides input into the
creation of detailed project plans, work assignments, target dates
and
other aspects of assigned
projects.
# Provides guidance and
context in
