CELIC Policy Services Representative I
Company: Michigan Farm Bureau
Location: Cincinnati
Posted on: November 18, 2024
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Job Description:
Learn more about the general tasks related to this opportunity
below, as well as required skills.
CELIC Policy Services Representative I
US-OH-Cincinnati
Job ID: 2024-6191
Type: Regular Full-Time
# of Openings: 1
Category: Administrative/Clerical
Cincinnati Equitable Life Insurance Company
Overview
CELIC Policy Services Representative I ObjectiveTo be an effective
team member of the Life Customer Service Team. To provide excellent
customer service in a prompt and professional manner. To address
questions and concerns from customers by providing account or
policy information and solving problems or errors. To process
policy changes and payments. To maintain most reports and
tasks.
Responsibilities
CELIC Policy Services Representative I ReponsibilitiesProvide
customer service by fielding incoming phone calls from agents and
policyholders. Issue new business and review policy applications
for complete and accurate information. Process policy changes and
endorsements. Provide quotes upon request. Answer questions
regarding life/preneed products. Contact field representatives
and/or agents for missing information. Troubleshoot and assist
agent and policyholders promptly and accurately.Maintain workflow
within the unit. Issue policies and record and deposit money
promptly and accurately. Mail appropriate copies of policies to
policyholder, agent or both. Keep policy files up-to-date.Test
changes to the automated system, as they relate to job
functions.Provide back-up on phones, as well as cover breaks,
lunches and absences as needed.
Qualifications
CELIC Policy Services Representative I QualificationsRequiredHigh
school education required.Prior customer service experience needed,
preferably in the insurance field.Strong communication and customer
service skills a must.Data entry and keyboard skills required.Good
judgment, friendly and helpful attitude; good math aptitude a
plus.Note: Farm Bureau Family of Companies (CELIC) offers a full
benefit package including medical, dental, vision, and
401K.PM19
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or status as a
protected veteran.
Compensation details: 39337-48385 Yearly Salary
PI3db60fdd58d6-36310-36057761
Keywords: Michigan Farm Bureau, Lexington , CELIC Policy Services Representative I, Sales , Cincinnati, Kentucky
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